Benchmarking

Real insight starts when data truly becomes meaningful. A client approached Tsavo with concerns about the reliability and predictability of their long-term maintenance plans (MJOPs). This gut feeling was driven by several assumptions, including the idea that maintenance costs might significantly deviate from industry benchmarks.  By combining benchmarking with a cost and risk analysis, we transformed raw data into actionable insights. This enabled the client to better understand the extent to which their maintenance expenditures align with market standards. 

Our analysis focused on a representative sample of technical clusters, covering approximately 20% of the total portfolio. Within this sample, we identified eight tranches based on building typologies. 

The overall picture turned out to be clear: total maintenance expenditures are on average 6% lower than the VEX benchmark. This indicates that the client’s initial concerns were not supported by the data. At the same time, we observed that certain activities are allocated differently compared to common market practices. As a result, some booking categories appear unusually high or low. However, the analysis shows that this is primarily due to differences in accounting methods, rather than fundamentally different or inefficient maintenance practices. 

This distinction proved valuable. The analysis provided clear direction for quick wins, supported more informed strategic planning, and helped refine the overall maintenance policy.